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You can get FREE delivery by meeting the low order threshold of £32 or by collecting from one of our many collection points.

Frequently Asked Questions

Please get in touch if we can't answer your questions here

🥕 About Us

What is Hampshire Market Garden?

We’re a not-for-profit Community Interest Company (CIC) based in Hampshire, growing healthy food through healthy soil. Our mission is to demonstrate that caring for the soil leads to stronger communities, more nutritious food, and a more resilient planet.

See more here: https://www.hampshiremarketgarden.co.uk/mission

Where are you based?

Our first market garden site is at Rushmere Farm, Hambledon, where we grow certified organic produce. We’ve also expanded to a new site at The Lockerley Estate, near Romsey, where we’re scaling up production and community outreach.

We have a small honesty shop at Rushmere Farm and a bigger Veg Shed Shop at Manor Farm, East Tytherley.

Are you certified organic?

Yes - our Rushmere Farm site is certified organic by the Soil Association (Licence No. AB31749). Everything we grow there follows strict organic principles.

Our second site at The Lockerley Estate is now “in-conversion” whilst we follow the exact same principles and absolutely no nasties are used (or have been used for a few years), we need to go through a period of time with the Soil Association to be allowed to use the organic wording on this site.

Our food boxes are filled with organic produce that is clearly labelled on whether it is organic or not. You will see which of our sites veg from our market gardens is from, if we buy locally it is only from organic or regenerative farms, and all our other veg and fruit comes from organic wholesalers who only purchase from checked-out organically certified sites. We cannot currently call our veg boxes organic as this requires another certification that we can’t quite afford yet, it is coming soon we hope though!

If you have any questions at all, please do email us on: [email protected]

What makes your growing more nutritious or delicious?

The way we grow is different to “conventional agriculture of old”… it’s about restoring soil life, increasing biodiversity, and locking carbon back into the ground. We use compost, cover crops, and minimal tillage to build living, healthy soil that grows nutrient-dense food. We focus on a human approach to working the land, that looks closely at the surroundings, soil and nature.

🧺 Orders, Boxes & Shopping

What do you offer?

We offer a different way to shop…

We deliver seasonal veg boxes, fruit & veg boxes, and a selection of local, sustainable groceries - all grown or sourced with care from trusted farms and producers. But this isn’t. a”get what your given only” scheme… We want people to think differently about how they shop, you can either sign up to a seasonal veg box, OR just shop as you normally do with us. There is no long term commitment, you can do one-off orders, and even if you do order a seasonal veg box.. you can swap what you don’t like in it!

We have taken Veg Boxes To The Next Level and now provide a full range; so you can shop with us for as much as you like. From Veg to Fruit, Bread to Eggs, Seafood to Baked Beans… You can simply shop for what you would like and add it to your basket, or subscribe to a regular box.. either way there is no long term commitment; skip, pause or cancel anytime.

When you buy from us, you’re not just eating better... you’re supporting regenerative farming that builds healthy soil.

What’s in the boxes?

Each week’s box is packed with what’s freshest and in season. Contents vary with the harvest... that’s part of the fun!

Expect a mix of staples and surprises, all grown locally or sourced regeneratively.

Or if this doesn’t work for you… order what you like! No commitment, just shop how you normally would.

You can see the contents of recent boxes by clicking the different options here: https://shop.hampshiremarketgarden.co.uk/boxes

Can I customise my veg box?

Yes - you can add, remove or swap items depending on what’s available that week.

Do I have to subscribe?

Not at all. You can make a one-off order, subscribe for convenience, or pause/cancel any time. No long-term commitment.

How is your packaging designed?

We aim for minimal, sustainable packaging. Most items are packed loose or in recyclable paper and cardboard. The only plastic we use is where it helps keep leafy greens fresh and prevents food waste. We constantly review our packaging to make it as low-impact as possible.

Why don't you use compostable plastic bags?

As more research continues to emerge, it’s becoming clear that compostable plastics don’t always perform as expected outside of controlled laboratory conditions. In reality, they rarely break down effectively in home compost systems, and the UK currently lacks the industrial infrastructure needed to collect and process the wide range of compostable materials being used.

Many compostable plastics are also made from imported starches - often derived from genetically modified (GM) crops grown abroad - which raises both sustainability and ethical concerns.

These materials are not permitted under organic certification standards and are rightly opposed by the Soil Association for their potential environmental impact and links to unsustainable agricultural systems.

For these reasons, we’ve chosen to focus instead on reducing packaging overall, using recyclable materials, and supporting a truly circular and sustainable approach to resource use.

You can wash out and return any plastics used to us for us to deal with.

Can I return or reuse my delivery box?

YES please do!!!! Leave your empty box out on your next delivery day and we’ll collect it for reuse or recycling.

This simple step helps us cut waste and close the loop. The boxes are way more expensive than you might think so please do send them back.

Is there a minimum order value?

For home deliveries the minimum order is £15.00

For collection points the minimum order is £5.00

🚚 Delivery & Collection

Where do you deliver?

We deliver across much of Hampshire.

You can check availability on our postcode checker here: https://check.hampshiremarketgarden.co.uk/

We have collection points available shown here too: https://grow.hampshiremarketgarden.co.uk/collect

When will my order arrive?

Delivery days depend on your area. You can check availability on our delivery checker here: https://check.hampshiremarketgarden.co.uk/

Can I collect my order instead?

Yes, in most areas we offer collection points. All the details are here: https://grow.hampshiremarketgarden.co.uk/collect

What if I’m not home when my delivery arrives?

We can leave your box in a safe place if you’ve told us where. Otherwise, we’ll do our best to contact you and arrange a safe place.

🧑‍🌾 Volunteering, Events & Education

Can I volunteer at the farm?

Absolutely. We welcome volunteers to help in the garden, learn about regenerative growing, and be part of our community.

All details are here: https://www.hampshiremarketgarden.co.uk/volunteer

Do you run workshops or courses?

Yes, our favourite days... from Veg Growing to Composting, Farm Tours, and Seasonal growing days. Keep an eye on our Events page for upcoming dates here: https://www.hampshiremarketgarden.co.uk/events

Can schools or groups visit?

Yes, we offer tailored visits for schools, community groups, and businesses. It’s a great way to learn where food comes from and why soil health matters. We have funded positions for schools and some groups, or paid opportunities for corporate days.

Please get in touch to find out more: [email protected]

🏪 Wholesale, Partnerships & CSR

Do you supply restaurants or shops?

Yes! We offer wholesale deliveries of seasonal, organic and regenerative produce to cafes, pubs, caterers and retailers.

Find out more on: https://wholesale.hampshiremarketgarden.co.uk/

and get in touch here: [email protected]

Do you run workshops or courses?

Just get in touch at: [email protected] and we’ll discuss pricing, availability and delivery… Or working together on supporting each other. We would love to chat!

Can you host team-building days or workshops?

We can! We offer corporate volunteering and learning experiences at our garden... perfect for a hands-on sustainability day.

Find out more here: https://old.hampshiremarketgarden.co.uk/partnerships/ or get in touch on: [email protected]

💳 Payments, Cancellations & Support

What payment methods do you accept?

We accept all major debit and credit cards.

Can I cancel or change my order?

Yes, you can amend or cancel your order before the weekly cut-off time.

There are no long term commitments with our products and subscriptions.

What if there’s a problem with my order?

Just drop us an email on: [email protected] as soon as possible and we’ll make it right... whether it’s a missing item, quality issue, or delivery mix-up.

You can also drop us a whatsapp message and we can help out quickly.

🌍 Donations, Impact & Community

What does being a CIC mean?

It means we’re a Community Interest Company, so every penny of profit goes back into our mission... improving soil health, supporting community growing, and making good food accessible for everyone.

Watch our video on what being a CIC and not-for-profit here.

Do you donate produce locally?

Yes, we regularly donate fresh veg to food banks, community kitchens, and local pantries across Hampshire. Please get in touch if you are looking for seasonal veg donations for any of the above.

How can I support you?

You can:

Order a box or shop online

Volunteer your time

• Sponsor a raised bed

• Donate to our community projects

• Share what we do with others

Can I gift or donate a veg box to someone?

Yes, you can gift a box or donate one to a family or local food initiative. It’s a simple and direct way to help other eat well. See here: https://shop.hampshiremarketgarden.co.uk/products/gifts

🌍 Donations, Impact & Community

📬 Staying in Touch

Sign up for our newsletter or follow us on social media to hear about new crops, recipes, workshops and community events.

The newsletter is here, or follow on instagram, facebook, tiktok, or youtube.

Where can I find recipes and ideas for my box?

We share seasonal recipes, storage tips and cooking inspiration on our website and social channels... helping you make the most of every harvest.

Join our newsletter to get them straight in to your inbox: https://grow.hampshiremarketgarden.co.uk/newsletter

How to Use the Ooooby Website

Learn how to add extras, skip or cancel, and check upcoming orders.

Adding Extras

You can add extra items to your box whenever you like:
  • Every week (default) → When you add an item, it will be included in each weekly delivery until you change it.

  • One-off → Select “One-off order” if you only want the item in your next delivery.

Skipping a Delivery

Heading away or need a break? You can skip an order:
  • Go to your Upcoming Orders in your account.

  • Select the week you’d like to skip.

  • Tap Skip this delivery.

  • If your shop has the option to donate your order, you can also choose to do this here.

Cancelling Your Subscription

If you no longer want your subscription, you can cancel anytime:
  • Go to Manage Orders.

  • Click on Account.

  • Select Cancel subscription and confirm the cancellation.

Confirming Your Upcoming Orders

Want to double-check what’s coming?
  • Visit My Orders to see your next deliveries.

  • Any extras or skips will show clearly.

FREE HOME DELIVERY
If it suits you better, you are welcome to have your box delivered to your door for a fee of £4.99 for orders under £32.
Free delivery for orders over £32.
Get in touch if you'd like to switch.